"You've tried to sign in too many times with an incorrect email address or password"

If the Hotmail login process fails, you will receive an error message whose nature depends on a number of factors; the simplest, most common Windows Live Hotmail sign in failure comes from invalid credentials (wrong email address and/or mistyped password), the "The email address or password is incorrect. Please try again" error message discussed in the previous tutorial. In this tutorial, we'll talk about a different kind of message, the one you get when Hotmail suspects that someone unauthorized is trying to access an email account - but as you'll see, there are more than one reason for this error.


Too many unsuccessful login attempts to your Hotmail account

For reference in the rest of this tutorial, here's a screenshot of this Hotmail sign in error message:

You've tried to sign in too many times with an incorrect email address or password

When the Hotmail login screen tells you that "you've tried to sign in too many times", it simply means that the particular email address you typed has been either hacked or unsuccessfully tried to get into for legitimate reasons, that it will not let you sign in unless you take additional steps - this is a security feature designed to keep hackers out. And if you have a popular email user name (like a simple first name before "@hotmail.com" or "@live.com"), you know all too well this problem!

In the majority of cases (from our experience and others' we know of), the simple cause of this error message is that the email address typed was incomplete, and happened to correspond to a common email address that other users try to log into by mistake - typical example being the lucky few who got hold of a Hotmail address that consists of a simple first name - like john@hotmail.com, for example.

Tip: if you do not have a common Hotmail.com or Live.com email address as mentioned earlier, someone might actually try to be hacking into your account. A later tutorial will show you how to deal with login fraud and avoid the problems associated with having multiple users try to sign in to your own email account.

Tutorial last updated on November 26, 2011
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